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Verify that your card is active
Call 1-800-757-9848 to set pin
You will be asked for the whole card number, 3-digit security code, expiration, and last 4 of the primary account holder’s social security #
If card number is not found, you will be asked to enter the primary’s SSN or TIN
When you have finished these steps, you will be guided through the process of changing your pin
